Privacy Policy

Last updated: October 2026

Spit & Pixel respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information I collect, how I use it and the rights you have under UK data protection law.

Throughout this policy, “I”, “me” and “Spit & Pixel” refer to Spit & Pixel, based in Cornwall, United Kingdom.

Information I collect

I may collect personal information when you:

Contact me through the website
Send me an email or contact me through social media
Ask for a quote or discuss a potential project
Become a client
Subscribe to communications, where available
Use the Spit & Pixel website

This information may include:

Your name
Email address
Telephone number
Business or organisation name
Information you provide within an enquiry
Project and billing information
Correspondence between us
Technical information about how you use the website

Please only provide information that is relevant to your enquiry or project.

How I use your information

I may use your personal information to:

Respond to enquiries
Prepare quotes and proposals
Provide services you have requested
Manage projects and client relationships
Communicate with you about ongoing work
Issue invoices and maintain business records
Provide support following completion of a project
Improve my website and services
Understand how visitors use the website
Meet legal, accounting and regulatory obligations
Protect Spit & Pixel from fraud, misuse or legal claims

I will not sell your personal information to third parties.

My lawful bases for using your information

UK data protection law requires me to have a lawful reason for using your personal information.

Depending on the circumstances, I may rely on:

- Contract

Where your information is needed to provide services you have requested or to take steps before entering into a contract with you.

- Legitimate interests
Where it is reasonably necessary for running and improving Spit & Pixel, communicating with clients, maintaining business records or protecting the business, provided your rights do not override those interests.

- Legal obligation
Where I need to retain or use information to comply with legal, tax, accounting or regulatory requirements.

- Consent
Where you have specifically agreed to a particular use of your information. Where I rely on consent, you can withdraw it at any time.

Contact forms and enquiries

If you submit an enquiry through the Spit & Pixel website, I will use the information you provide to respond to you and, where appropriate, discuss or provide services.

Submitting an enquiry does not automatically subscribe you to marketing communications.

If an enquiry does not result in a project, I may retain the correspondence for a reasonable period in case you contact me again or where it is necessary for business record keeping.

Clients and project information

If you become a client, I may need to retain information connected with your project, including:

Contact details
Quotations and proposals
Contracts or project agreements
Invoices and payment records
Project correspondence
Website or account information provided for the purpose of completing the work

Where you give me access to websites, social media accounts, analytics systems or other digital platforms, I will only use that access for the agreed purpose.

You should remove or change my access when it is no longer required where appropriate.

Website analytics

The Spit & Pixel website may use analytics services to help me understand how visitors use the site.

This may include information such as:

Pages visited
Approximate location
Browser and device type
Referring website or search engine
Time spent on the website
General website interactions

This information helps me understand what is working well and improve the website.

Where analytics or similar technologies require consent, they will only be activated after you have given the appropriate permission through the website's cookie controls.

Cookies are small files placed on your device when you visit a website.

The Spit & Pixel website may use:

- Essential cookies
These are required for the website to operate correctly and generally cannot be switched off.

- Analytics cookies
These help me understand how visitors use the website.

- Functional cookies
These may remember preferences or enable additional website functionality.

- Third-party cookies
These may be placed by services embedded or connected to the website.

Where required by law, non-essential cookies will not be placed without your consent.

You can change your cookie preferences through the website's cookie controls or through your browser settings.

Third-party services

Running a website and providing digital services may involve trusted third-party providers.

These can include:

Website hosting and website-building platforms
Email providers
Analytics providers
Accounting and invoicing services
Cloud storage providers
Payment providers
Social media platforms
Project management and communication tools

These organisations may process personal information on my behalf or as independent data controllers.

I only share information where necessary for providing my services, operating the business or complying with legal obligations.

Wix

The Spit & Pixel website is currently hosted using Wix.

Wix may process technical information and information submitted through website forms as part of providing its hosting and website services.

Wix operates internationally and may process information outside the United Kingdom in accordance with its own privacy and data protection arrangements.

International transfers

Some of the technology providers I use may store or process information outside the United Kingdom.

Where personal information is transferred internationally, I take reasonable steps to use providers that have appropriate safeguards in place in accordance with UK data protection requirements.

How long I keep your information

I only keep personal information for as long as reasonably necessary.

The length of time will depend on why the information was collected.

For example:

General enquiries may be retained for a reasonable period after the enquiry has concluded
Client and project records may be retained while our working relationship continues and afterwards where needed for legal or business purposes
Financial and accounting records may be retained for the period required by UK tax and accounting legislation
Information based on consent will normally be retained until you withdraw that consent or it is no longer required

Information that is no longer needed will be securely deleted or anonymised where appropriate.

How I protect your information

I take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

This includes using appropriate passwords, access controls and reputable technology providers.

However, no internet-based system can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights over your personal information.

These may include the right to:

Ask what personal information I hold about you
Receive a copy of your personal information
Ask me to correct inaccurate or incomplete information
Ask me to delete information in certain circumstances
Ask me to restrict how information is used
Object to certain uses of your information
Request transfer of information in certain circumstances
Withdraw consent where consent is being used as the lawful basis

Not every right applies in every situation.

If you would like to exercise any of these rights, please contact me.

I may need to confirm your identity before providing personal information.

Marketing communications

I will not add you to a marketing mailing list simply because you have contacted me about a project.

If I introduce email marketing or newsletters, I will provide an appropriate way for you to give consent or opt out as required.

You can unsubscribe from marketing communications at any time.

Links to other websites

The Spit & Pixel website may contain links to other websites or services. I am not responsible for the privacy practices, security or content of external websites. You should review their own privacy policies when visiting them.

Changes to this policy

I may update this Privacy Policy occasionally to reflect changes to the website, my services, the technology I use or legal requirements.

The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Spit & Pixel
Cornwall, United Kingdom
Website: www.spitandpixel.com

You can contact me using the enquiry form on the website.

Complaints

If you have concerns about how I use your personal information, please contact me first so I have an opportunity to resolve them.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection.

More information is available at ico.org.uk.